User Account Deletion Policies

Tirgy

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User Account Deletion Policies

At Tirgy Delivery Express, we understand that users may need to delete their accounts for various reasons. To ensure transparency, security, and compliance with regulations, we have established the following user account deletion policy:

  1. User Initiated Deletion:

    Users have the option to delete their accounts at any time. This process can typically be initiated by contacting our customer support team fill the form request. Upon initiating the deletion request, users may be required to provide additional verification to confirm their identity for security purposes.
  2. Data Retention Period:

    Upon receiving a deletion request, Tirgy Delivery Express will commence the account deletion process promptly. However, certain data may be retained for a limited period as required by law or for legitimate business purposes, such as transaction records for accounting and auditing purposes. Personal information will be securely stored and used only as necessary during this retention period.
  3. Retention of Non-Personal Information:

    Non-personal information that does not directly identify the user may be retained even after the deletion of the account. This includes anonymized data used for analytics, system backups, and improving our services. Such data will be handled in accordance with our privacy policy.
  4. Deletion of Personal Information:

    Personal information associated with the user account, including but not limited to name, contact details, and account preferences, will be permanently deleted from our active databases upon completion of the deletion process. This ensures that no further processing of personal data occurs after the account deletion.
  5. Third-Party Services and Integrations:

    If the user's account is linked to third-party services or integrations, it is the user's responsibility to manage the deletion of data through those services separately. Tirgy Delivery Express will not be held liable for the retention or deletion of data by third-party providers.
  6. Communication Preferences:

    Following the deletion of the user account, Tirgy Delivery Express will cease all non-essential communication with the user. However, certain transactional or legal communications may still be sent as required by law or for essential business purposes.
  7. Review and Updates:

    This user account deletion policy may be periodically reviewed and updated to ensure compliance with evolving legal requirements and industry standards. Any significant changes to the policy will be communicated to users through our website or other appropriate channels. By using Tirgy Delivery Express services, users acknowledge and agree to abide by this account deletion policy. For any questions or concerns regarding the deletion of user accounts, users can contact our customer support team for assistance.
Last Updated: May 4th, 2024
info@tirgycompany.com

Fill out this form to request the deletion of your data

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